Communication & Relationship Management
No matter what level or job role a person has within an organisation, clear and effective communication and an ability to maintain positive working relationships is the key to achieving success. There are many different tools and techniques that can be learnt and applied to enhance communication in different situations -
and when these are used in tandem with healthy/appropriate levels of self-confidence, self-awareness, respect and sensitivity to the needs and interests of others, on-going relationships are enhanced and preserved.
Individuals wishing to improve their communication and relationship management skills are often interested in finding ways to:
- Get their message across in ways that promote clearer understanding and that have greater impact
- Communicate directly and honestly about issues, whilst avoiding upsetting, offending or provoking others
- Develop and maintain more personal credibility and influence
Learning how to communicate more effectively and managing workplace relationships is not about becoming adept at manipulation, nor is it about taking more control, or demanding respect. It is about developing and applying a personal style of communication that is confident, consistent and appropriate to the situation/person. This will in turn help to promote healthy, honest and trusting relationships in which respect and influence are a natural outcome.
We offer a broad range of training topics and course titles in this category including:
- Assertiveness Skills
- Business Writing
- Communication Skills
- Conflict Management
- Customer Service
- Emotional Intelligence
- Influencing Skills
- Managing Your Manager ("Proactive Supervisee")
- Meeting Skills
- Negotiation Skills
- Presentation Skills
- Report Writing
- Team Working
No-obligation Quote
Please CONTACT US today - just give us a brief outline of what you're looking to achieve, the number of participants and the proposed location, and we'll get back to you shortly.