Welcome to the H2 website - your source of high quality soft skills training, information and coaching throughout the UK

If you're looking for practical, cost-effective and high quality training, consultancy or coaching, then you've come to the right place!

About H2

Wordle: H2 Training: Assertiveness Skills Career Development Communication Skills Counselling Skills Customer Service Dealing With Conflict Delegation Skills Effective Meetings Effective Team Work Emotional Intelligence Evaluation and Monitoring Influencing Skills Interviewing Skills Management and Supervision Managing Change Managing Performance Managing Under Pressure Managing your Manager Minute Taking Negotiation Skills Performance Reviews and Appraisals Personal Development Planning Presentation Skills Project Management Report Writing Sales Process Sales Skills Selling through Customer Service Stress Management Supporting & Developing Team Members Team Building Team Leadership Telephone Skills Time Management Training for trainers

**H2: Putting the “how to” into personal and organisational effectiveness**

We have been providing specialist training and consultancy in the field of personal and inter-personal effectiveness since July 2000. H2 has become known not only for the provision of the highest quality training and development services, but also for its continuing ethical approach to business.

This year we are delighted to be celebrating 10 years in business... Over these years, we have listened carefully to our customers about their ever-changing needs and priorites, and have developed a wide range of popular training courses, assessments and coaching programmes in key personal and organisational effectiveness topics - including:

Assertiveness Skills... Career Development... Communication Skills... Counselling Skills... Customer Service... Dealing With Conflict... Delegation Skills... Effective Meetings... Effective Team Work... Emotional Intelligence... Evaluation and Monitoring... Influencing Skills... Interviewing Skills... Management and Supervision... Managing Change... Managing Performance... Managing Under Pressure... Managing your Manager... Minute Taking... Negotiation Skills... Performance Reviews and Appraisals... Personal Development Planning... Presentation Skills... Project Management... Report Writing... Sales Process... Sales Skills... Selling through Customer Service... Stress Management... Supporting & Developing Team Members... Team Building... Team Leadership... Telephone Skills... Time Management... Training for trainers...

Keeping in touch

Would you like to receive occasional updates and details of special offers from H2? Please click here and let us know which topics you're interested in...

Follow us on Twitter

Daily cartoon

One of the best ways to survive the daily grind is to see the funny side of life at work... We hope our daily cartoon will make you smile!

Come back tomorrow for more…

Why choose H2?

At H2, we aim to “offer outstanding value and quality in the provision of practical personal effectiveness training and consultancy services”.

We promise to:

recognise and respond to your specific needs and priorities
provide effective yet practical solutions based on up-to-date theories and models
offer excellent value for money, without compromising quality.

We are proud of our ethical business practices, which include:

maintaining working relationships based on clarity, honesty and flexibility
promoting and delivering 'best practice'
prioritising quality, customer satisfaction, effectiveness and efficiency
supporting not-for-profit organisations and self-funding individuals.

We are fully insured:

Public Liability: £1m
Professional Indemnity: £2m
Employers Liability: £10m

Professional Indemnity Cover

View our policy details

All our trainers are members of the Institute for Learning and are committed to upholding the IfL's high standards of professional practice. Click the logo below for details:

News

10th Birthday Celebrations!

On 20th July 2000, we held our very first open course... Looking back, it was a nerve-wracking time, and we certainly didn't anticipate the success we've enjoyed over the past ten years! As part of our birthday celebrations, we're offering a 10% discount on ten forthcoming open courses (in addition to our standard discounts if applicable) For more details, go to our Open Courses webpage.

2010 Open Course Programme

If you'd like to check out our Open Course Programme to the end of 2010, simply click here (78 KB pdf)... there are 6 new titles to choose from, plus all the old favourites!

Last Minute Deals

We're continuing to offer a small number of special deals on a few of our forthcoming open courses... If you click on the button below, we'll show you details of our current offers:

Hurry though - when they're gone, they're gone!

Online Bookings

You can make a booking on any of our open courses using our online booking form, and from the beginning of 2010, we're no longer making a surcharge for credit/debit card payments!

0800 0015 151 or click to email